Dolly is newly launched — every model, honest credits, no expiry games. Welcome in.
Dolly

Support

Questions, billing issues, or something not working — write to us and a human reads it.

The contact form isn't wired up yet — email support instead while we finish setup.

Quick answers

How do credits work?

You buy credits (packs or a membership) and every generation shows its exact credit price before you press generate. Credits never expire while your account is active.

What happens when a generation fails?

Failed and timed-out jobs refund automatically — the credits come back on their own within moments, no support ticket needed. If you believe a refund didn't arrive, write to us below with the generation's date and model.

Why was my prompt rejected?

Dolly blocks prompts involving real people in inappropriate contexts, minors, and franchise/celebrity likenesses, per our content policy. Rejected prompts are never charged. Repeated attempts can temporarily throttle new submissions.

How do memberships and cancellation work?

Memberships grant a monthly credit allowance at a better rate. You can cancel any time from your account page — you keep everything already granted, and no further renewals are charged. Credits you've purchased stay yours.

The fine print lives in the Terms of Service and Privacy Policy.

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